Privacy Policy

At Yenduriza, we are committed to protecting the personal data and privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Data Collection
We may collect various types of information from you, including your name, email address, postal address, phone number, IP address, and details about your interactions with our website. This information is collected when you create an account, make a purchase, subscribe to our newsletter, or contact our customer support.

2. Use of Information
The data we collect is used for purposes such as order fulfillment, customer support, communication regarding your orders or inquiries, sending promotional content (with your consent), and improving the overall user experience on our website.

3. Legal Basis for Processing
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. The legal bases for processing include user consent, contractual necessity, compliance with legal obligations, and legitimate interests.

4. Data Sharing
We do not sell or rent your personal information. However, we may share data with trusted third parties such as payment processors, delivery companies, and IT service providers to ensure smooth operation of our services. All such partners are contractually obligated to maintain strict confidentiality and data protection standards.

5. Data Storage and Retention
Your personal data is securely stored on protected servers. We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law. After that period, data will be deleted or anonymized.

6. International Transfers
Where applicable, data transfers outside the UK or EEA are conducted in compliance with appropriate safeguards, such as Standard Contractual Clauses approved by relevant authorities.

7. Your Rights
You have the right to access, rectify, or delete your personal data. You may also request data portability or restrict certain types of processing. Requests can be submitted by contacting our support team.

8. Security Measures
We employ modern encryption, firewalls, secure servers, and access controls to protect your personal data from unauthorized access or misuse.

9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites.

10. Updates
We may occasionally update this Privacy Policy. The latest version will always be available on our website. Continued use of our services after changes implies acceptance of the new policy.

For any questions regarding your privacy, contact us at:
1 Battersea Park Road, London SW8 4DU, United Kingdom
support@yenduriza.co.uk
+44 20 7129 6835